Description
The intersection of public administration and technology may enhance public trust and increase citizen engagement. As governments deal with growing demands for transparency, efficiency, and responsiveness, digital tools and data-driven systems have become indispensable. From e-governance platforms and open data initiatives to AI-powered public services, technology reshapes how citizens interact with the state and how public administrators deliver services. However, this digital transformation also raises critical questions about accessibility, privacy, and equity. Successfully integrating technology into public administration requires technical innovation, ethical governance, and inclusive design. This convergence may build more accountable institutions and foster meaningful civic participation in the digital age.
Intersecting Public Administration and Technology for Public Trust and Citizen Engagement explores the pivotal role of digital transformation in the public sector. It examines the integration of digital technologies into public administration, setting the stage for a detailed analysis across various domains. This book covers topics such as digital democracy, cybersecurity, and traffic management, and is a useful resource for business owners, government officials, policymakers, engineers, academicians, researchers, and scientists.
Author's/Editor's Biography
Luan Carlos Santos Silva (Ed.)
Luan Carlos Santos Silva
is an Associate Professor (since 2016) at the Faculty of Business Administration, Accounting Sciences and Economics of the Federal University of Grande Dourados (UFGD), Brazil. Over the last twelve years, I have worked at the interface between academy and industry. My goal has been to carry the state of art in Entrepreneurship and Innovation tools from academy to industry and capture the reality and needs of industry to carry them to academy. I have achieved this goal through the activities of researcher, teacher, instructor, manager and speaker. As a researcher, I have performed applied research and basic about innovation and technology transfer between academia and industry, business development, academic entrepreneurship. As a teacher, I minister the discipline of Entrepreneurship, Management innovation, Process management and Intellectual property on undergraduate course, and Innovation and technology transfer on Master's programme in Public Administration at the Federal University of Grande Dourados (UFGD). As an manager, I was the Co-founder and manager of the Technology Business Incubator at UFGD. I am the founder and coordinator of LABin (Research Laboratory on Innovation and Technology Transfer at UFGD).
José Luis Solleiro (Ed.)
Jose Luís Solleiro
is a Full Professor (since 1984) at the National Autonomous University of Mexico (UNAM). Senior Researcher at ICAT/UNAM. His research output includes more than 200 articles, book chapters and papers published in proceedings at international conferences. Member of the National System of Researchers at the level. He was Director General of Liaison at the National Autonomous University of Mexico (UNAM) between 2008 and 2012. He has taught undergraduate, master's, doctoral and continuing education courses at multiple institutions in 17 countries. He has advised private and public companies, universities, international organizations and business associations on various issues related to innovation management. He coordinated the project on the State Innovation System in the State of Mexico, sponsored by the Inter-American Development Bank and the State Council of Science and Technology.