Description
One key factor determining the effectiveness of the public administration system is the level of professional performance of civil servants. In the age of digital transformation, the digital skills of public servants are essential to maintain and improve the efficiency of public services. The introduction of digital technologies expands the tools used by civil servants, which requires updating their competence profiles. Training developers must offer upskilling and reskilling strategies and programs so that public servants are equipped with the talents to face the challenges and opportunities of digital transformation. Further research into these methods will ensure public officials are well-prepared for the new digital age.
Digital Competency Development for Public Officials: Adapting New Technologies in Public Services explores qualification requirements for the digital competencies necessary for the implementation of professional activities in the public service. It delves into practical applications of digital technology in government and public administration. This book covers topics such as digital governance, policymaking, and public services, and is a useful resource for public officials, computer engineers, government workers, policymakers, academicians, and researchers.
Author's/Editor's Biography
Ecem Sevinç Çubuk (Ed.)
Ecem Buse Sevinç Çubuk
is an Assistant Professor in the Department of Management Information Systems at Aydın Adnan Menderes University, Türkiye. Her expertise lies in digital government strategies, innovation management in the public sector, and enhancing digital competencies among civil servants. With a Ph.D. in Political Science and Public Administration from Pamukkale University, she has conducted extensive research on the intersection of ICT-led innovation in the public sector and public value creation. Her dedication to advancing the field has been recognized through prestigious fellowships and scholarships, including the YUDAB International Research Fellowship and the TÜBİTAK Doctoral Thesis Research Scholarship. Between January 2020 and November 2021, she was a guest researcher in the ICT section of the Engineering, Systems, and Services Department at the Faculty of Technology, Policy, and Management, Delft University of Technology, Netherlands. This research opportunity, supported by Türkiye’s Council of Higher Education, further expanded her expertise in digital transformation and public sector ICT systems. Beyond her academic and policy work, Dr. Sevinç Çubuk is the editor of the book “Digital Competency Development for Public Officials” published by IGI Global. Her teaching and research continue to inspire advancements in public administration and management, focusing on the integration of innovative technologies into governance and the empowerment of civil servants to lead in a digitally transforming world. The main interests include digital transformation of public services; public sector innovation; policy and practice of innovation management; public information systems; talent management in the public sector; digital competencies and digital leadership; public value creation; civic engagement into digital transformation process and adoption of new technologies by public organizations.