The Key to Digital Transformation in Turkey's Public Sector: Digital Competencies

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Author(s): Pelin Babaoğlu (Isparta Uygulamalı Bilimler Üniversitesi, Turkey)and Didem Koca (Niğde Ömer Halisdemir Üniversitesi, Turkey)
Copyright: 2025
Pages: 42
Source title: Digital Competency Development for Public Officials: Adapting New Technologies in Public Services
Source Author(s)/Editor(s): Ecem Buse Sevinç Çubuk (Aydin Adnan Menderes University, Turkey)
DOI: 10.4018/979-8-3693-6547-2.ch018

Keywords: Digital Literacy / Information Science Reference / Library & Information Science / Public and Sector Management

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Abstract

This study examines the digital competencies of the 21st century from the perspective of public personnel. The study, which accepts digital competencies as a key element in a successful e-government process, includes policies for the development of digital competencies in terms of labor force and public personnel in Turkey. While the study draws a conceptual framework for digital competencies on the one hand, it also examines Turkey's e-government process from a historical perspective and presents a general framework for policies and practices for the development of digital competencies.

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The Key to Digital Transformation in Turkey's Public Sector: Digital Competencies

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