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Impact of Organizational Ethics on Employee Perception, Job Satisfaction, and Performance in the Healthcare Industry
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Author(s): Anila Mohan (Bharath Institute of Higher Education and Research, India)and G. Jayalakshmi (Bharath Institute of Higher Education and Research, India)
Copyright: 2025
Pages: 18
Source title:
Multidisciplinary Approaches to AI, Data, and Innovation for a Smarter World
Source Author(s)/Editor(s): Sonia Singh (Toss Global Management, UK), Slim Hadoussa (Brest Business School, France), Thangaraja Arumugam (Vellore Institute of Technology, Chennai, India)and S. Suman Rajest (Dhaanish Ahmed College of Engineering, India)
DOI: 10.4018/979-8-3693-9375-8.ch022
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Abstract
One of the most essential aspects of society is that the healthcare industry is considered a discipline where ethical standards are crucial. Additionally, this study analyzes the influence of organizational ethics on employee perception and its subsequent effects on job satisfaction and performance in healthcare settings. Using a mixed-method approach, data were collected through surveys, interviews, and performance evaluations of 300 healthcare providers across several hospitals and clinics. The results suggest that solid organizational ethics significantly increase employees' perceptions of their organization, leading to heightened job satisfaction and better performance. Two significant contributors to these outcomes are ethical leadership and transparent communication. This research complements existing insights on the importance of organizational ethics in creating a thriving work environment and increasing overall performance.
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