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Emotional Intelligence and Psychological Contract: A Measure of Organizational Commitment

Emotional Intelligence and Psychological Contract: A Measure of Organizational Commitment
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Author(s): Namrita Kalia (DAV University, India)
Copyright: 2024
Pages: 14
Source title: Leveraging AI and Emotional Intelligence in Contemporary Business Organizations
Source Author(s)/Editor(s): Dipanker Sharma (Central University of Himachal Pradesh, India), Bhawana Bhardwaj (Central University of Himachal Pradesh, India)and Mohinder Chand Dhiman (Kurukshetra University, India)
DOI: 10.4018/979-8-3693-1902-4.ch005

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Abstract

Emotional intelligence has evolved to be a major psychological construct. It provides the ability to monitor one's own and others' feelings and emotions and use this information for guiding one' s thinking and actions. There are different factors which help employees build up on emotional intelligence parameters. Psychological contract is one among them. It involves employees' opinion about the common obligation they have for the job and their employers. The outcome of the two variables is organizational commitment. It prevails when an employee is emotionally linked to the workplace. This research aims to study interactive association of emotional intelligence and psychological contract with organizational commitment in banking industry. Four psychological construct variables and components of organizational commitment will be identified for research. The study aims to identify possible links between emotional intelligence, psychological contract, and organizational commitment so that efficiency of employee can be increased manifold.

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