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Exploratory Study of Perceptions on Generative Artificial Intelligence Applications in Tutorial Action Within University Education
Abstract
This study explores the perceptions of the tutor team from the Tutorial Action Program at the University of Alicante on the usefulness of generative artificial intelligence (GenAI) applications in tutorial action and an assistant created in ChatGPT. Quantitative and qualitative data were collected in a survey of 40 tutors at the 9th PAT Conference. Results show a positive perception of GenAI and the assistant, highlighting their potential to improve efficiency, accessibility, and personalized student attention. However, concerns were identified such as data protection, content accuracy, and opacity of AI's training sources. The study reveals a widespread interest in and positive attitude towards the future use of GenAI and the assistant. Nonetheless, clear usage policies and control of AI's knowledge sources are needed to ensure ethical and secure implementation. This work lays the groundwork for implementing an AI assistant, suggesting future research with larger, diverse samples and exploring new GenAI functionalities in educational contexts.
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