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Examining the Challenges of Adopting Modern Technologies in Public Sector Human Resource Management

Examining the Challenges of Adopting Modern Technologies in Public Sector Human Resource Management
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Author(s): Standa Sani (Africa University, Zimbabwe)and Siphiwe Plaxedes Mandina (De Montfort University, Zimbabwe)
Copyright: 2024
Pages: 30
Source title: Digital Transformation in Public Sector Human Resource Management
Source Author(s)/Editor(s): Elvin Shava (University of KwaZulu-Natal, South Africa)and Nduduzo Ndebele (University of KwaZulu-Natal, South Africa)
DOI: 10.4018/979-8-3693-2889-7.ch004

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Abstract

HRM in the public sector is undergoing digital transformation, presenting opportunities and challenges. This chapter examines ethical considerations, strategic planning, teamwork, monitoring, and adaptation. It addresses algorithmic bias, emphasizing transparency, accountability, and fairness. The digital divide and equal access are crucial. Interagency collaboration and compatibility enable effective information exchange. Ongoing monitoring and adaptability maximize technology usage and employee satisfaction. Recruitment, Onboarding, Performance Management, and Engagement Technologies are explored. Communication, change leadership, and legal factors are highlighted. This chapter provides a roadmap for successful digital transformation, encompassing ethics, collaboration, inclusivity, and technology integration.

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