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Digitalisation of Employee Performance Evaluation to Advance Public Sector Human Resource Management

Digitalisation of Employee Performance Evaluation to Advance Public Sector Human Resource Management
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Author(s): Syanda A. Mthuli (School of Management, University of KwaZulu-Natal, South Africa)
Copyright: 2024
Pages: 22
Source title: Digital Transformation in Public Sector Human Resource Management
Source Author(s)/Editor(s): Elvin Shava (University of KwaZulu-Natal, South Africa)and Nduduzo Ndebele (University of KwaZulu-Natal, South Africa)
DOI: 10.4018/979-8-3693-2889-7.ch011

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Abstract

The evaluation of the performance of government remains one of the most fiercely debated in democracies and problematic in countries. While today's digital age affects all aspects of life, necessitates change including the integration of advanced technologies to aid policy implementation & public service delivery performance. The efficiency of governments and the positive develop of humans is said to be tied to innovation and technological progress. This study explores the digitalisation of employee performance evaluation in human resource management in South Africa's bureaucracy, with an objective to explore its contribution as a panacea for policy implementation & public service delivery ills in the country. The findings point to that in the public service in the country employee performance evaluation remains outdated though policy documents call for the integrating information communication technology. A digitalised performance measurement (e-performance management and e-HRM) in the country would add value and have a positive impact as has been long established in the private sector.

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