Which is the Best Way to Measure Job Performance: Self-Perceptions or Official Supervisor Evaluations?

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Author(s): Ned Kock (Department of International Business and Technology Studies, Texas A&M International University, Laredo, TX, USA)
Copyright: 2021
Pages: 10
Source title: Research Anthology on Strategies for Using Social Media as a Service and Tool in Business
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-7998-9020-1.ch022

Keywords: Business Science Reference / E-Business / Media & Communications / Social Networking

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Abstract

Among latent variables that can be used in e-collaboration research, job performance is a particularly important one. It measures what most e-collaboration tools in organizations aim to improve, namely the performance at work of individuals executing tasks collaboratively with others. The authors report on a comparative assessment of scores generated based on a self-reported job performance measurement instrument vis-à-vis official annual performance evaluation scores produced by supervisors. The results suggest that the self-reported measurement instrument not only presents good validity, good reliability and low collinearity; but that it may well be a better way of measuring job performance than supervisor scores.

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Which is the Best Way to Measure Job Performance: Self-Perceptions or Official Supervisor Evaluations?

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