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Measuring the Systematic Literature Review of Social Media Impact on E-Government Innovation
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Author(s): Muhammad Younus (Universitas Muhammadiyah Yogyakarta, Pakistan), Achmad Nurmandi (Universitas Muhammadiyah Yogyakarta, Indonesia), Dyah Mutiarin (Universitas Muhammadiyah Yogyakarta, Indonesia), Andi Luhur Prianto (Universitas Muhammadiyah Makassar, Indonesia), Halimah Abdul Manaf (Universiti Utara Malaysia, Malaysia), Ririn Harini (Universitas Muhammadiyah Bengkulu, Indonesia), Muntahanah Muntahanah (Universitas Muhammadiyah Bengkulu, Indonesia), Sri Ekowati (Universitas Muhammadiyah Bengkulu, Indonesia), Titi Darmi (Universitas Muhammadiyah Bengkulu, Indonesia)and Wulan Angraini (Universitas Muhammadiyah Bengkulu, Indonesia)
Copyright: 2025
Pages: 24
Source title:
Analyzing Privacy and Security Difficulties in Social Media: New Challenges and Solutions
Source Author(s)/Editor(s): Dina Darwish (Ahram Canadian University, Egypt)and Kali Charan (GIET University, India)
DOI: 10.4018/979-8-3693-9491-5.ch004
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Abstract
This study explores the characteristics of Government Innovation Through Social Media trends. Research related to government social media management has been carried out in the last ten years, and the primary goal of the government's own social media is to utilize social media technology in the public sector so that the government can be more transparent, open, accessible, and collaborative. It used Citespace and NVivo software to analyze 50 articles from 2012 to 2022. It found that the number of publications on Government Innovation Through social media has increased in the last ten years, with China having the most published research. However, it can also become problematic if the government's social media is not managed correctly. Research related to government social media management has been carried out in the last ten years, and the primary goal of the government's own social media is to utilize social media technology in the public sector so that the government can be more transparent, open, accessible, and collaborative.
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