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Value Perception, Digital Ownership, and Scarcity in Consumer-Brand Interactions Within Digital Payment Ecosystems
Abstract
This chapter explores the complex interaction between value perception, digital ownership, and scarcity in shaping consumer-brand engagement within digital payment ecosystems. With the rise of blockchain technologies, NFTs, and tokenized assets, traditional ideas of ownership are being redefined, prompting consumers to interact with intangible yet symbolically meaningful digital goods. The chapter discusses how perceived value is influenced not only by economic utility but also by emotional satisfaction, social recognition, and trust in technology. Digital ownership encourages active participation, social identity formation, and ongoing loyalty, while scarcity whether naturally occurring or deliberately created heightens urgency and exclusivity. Psychological, behavioral, and ethical considerations are explored alongside emerging trends such as AI-driven personalization, metaverse experiences, and regulatory ambiguity, emphasizing the importance of balanced and responsible brand strategies.
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