IRMA-International.org: Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

The Use of Technology in Small Hospitality Businesses in Pakistan: A Review and Comparison With India

The Use of Technology in Small Hospitality Businesses in Pakistan: A Review and Comparison With India
View Sample PDF
Author(s): Asad Aman (Lakehead University, Canada)
Copyright: 2025
Pages: 30
Source title: Marketing Technology-Infused Hospitality: Upskilling Frontline Employees for Competitiveness
Source Author(s)/Editor(s): Bashir Ahmad (Government College University, Faisalabad, Pakistan), Muhammad Abrar (Government College University, Faisalabad, Pakistan)and Munazza Saeed (National University of Computer and Emerging Sciences, Pakistan)
DOI: 10.4018/979-8-3693-7127-5.ch014

Purchase

View The Use of Technology in Small Hospitality Businesses in Pakistan: A Review and Comparison With India on the publisher's website for pricing and purchasing information.

Abstract

This chapter examines technology adoption among small hospitality businesses in Pakistan, comparing it with India to highlight key gaps and challenges. Pakistan significantly lags in providing affordable and efficient technological solutions and training for small hospitality enterprises, limiting their ability to scale. To illustrate the potential impact, the chapter presents a case study of OYO, a booming industry aggregator in India. OYO's innovative model demonstrates how aggregators can consolidate fragmented hospitality industries and drive small businesses to adopt the technology. The chapter offers strategic recommendations for Pakistan's government and small hospitality businesses. It emphasizes the need for targeted government interventions, such as subsidies and policy frameworks. Practical steps are suggested for enterprises to adopt affordable digital tools and invest in staff training.

Related Content

Sugey López-Péez, Sónia Cláudia Millán, Marta Alexandra Félix Castro, Ana Dinis. © 2026. 26 pages.
Nina Damas, Gisela Pinto Oliveira, Sérgio Ravara Cruz. © 2026. 24 pages.
Rosa Dantas. © 2026. 46 pages.
Surjit Singha. © 2026. 32 pages.
Nuno Carlos Leitão. © 2026. 36 pages.
Priti Mane, Abid Salati, Sarika Khandekar, Hrishikesh Kokate. © 2026. 26 pages.
Aldina Lopes Santos, Filomena Antunes Brás. © 2026. 82 pages.
Body Bottom