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The Rise of the Digital Tutor: AI Chatbots and Virtual Assistants in Education
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Author(s): Goh Ying Yingsoon (Universiti Teknologi MARA, Malaysia), Liu Wenpang (Teesside University, UK), Zhang Suyan (Shandong Jianzhu University, China), Nurul Ain Chua Binti Abdullah (University Terengganu Malaysia, Malaysia)and Nurul Ajleaa Abdul Rahman (Universiti Teknologi MARA, Malaysia)
Copyright: 2026
Pages: 28
Source title:
Intelligent Learning Tools, Enhancing Student Skills, and Career Preparedness
Source Author(s)/Editor(s): Reda Mohamed Said Abdelaal (Helwan University, Egypt)and Mustafa Kayyali (Maaref University of Applied Sciences, Syria)
DOI: 10.4018/979-8-3373-9225-7.ch010
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Abstract
This chapter delves into the burgeoning role of AI chatbots and virtual assistants within the educational landscape. As artificial intelligence continues to advance, these tools are increasingly being integrated into classrooms and online learning environments, promising to revolutionize how students learn and educators teach. This chapter will explore the various applications of AI chatbots and virtual assistants in education, including personalized learning, automated feedback, 24/7 student support, and the creation of immersive learning experiences. It will discuss the benefits and challenges associated with their implementation, such as improved student engagement, accessibility, and efficiency, while also addressing concerns regarding data privacy, algorithmic bias, and the potential impact on human interaction. Finally, it will explore the future trajectory of AI in education, considering the ethical and pedagogical implications of these technologies and their potential to reshape the future of learning.
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