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The Impact of Conversational AI on Student Well-Being and Mental Health
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Author(s): P. Selvakumar (Department of Science and Humanities, Nehru Institute of Technology, Coimbatore, India), R. Devi (R.M.K. Engineering College, Chennai, India), Prashant Kalshetti (Global Business School and Research Centre, Dr. D.Y. Patil Vidyapeeth, Pune, India), Shilpa Gaidhani (Sri Balaji University, Pune, India), Shaista Md. Mumtaz Khan (Datta Meghe Institute of Management Studies, Nagpur, India), Mohit Sharma (Maharshi Dayanand University, Rohtak, India)and T. C. Manjunath (Rajarajeswari College of Engineering, Bangalore, India)
Copyright: 2026
Pages: 30
Source title:
Enhancing Student Support and Learning Through Conversational AI
Source Author(s)/Editor(s): Suha Khalil Assayed (The British University in Dubai, UAE)
DOI: 10.4018/979-8-3373-3316-8.ch005
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Abstract
In recent years, the integration of Conversational AI in education has revolutionized the way students receive support, interact with educational content, and manage their well-being. Conversational AI—comprising chatbots, virtual assistants, and natural language processing (NLP) models—has emerged as a powerful tool for fostering a more inclusive, personalized, and accessible learning environment. With the increasing reliance on digital education and remote learning, AI-driven solutions play a critical role in addressing the diverse needs of students, offering timely assistance, and improving their overall academic experience. Conversational AI systems serve as virtual tutors, academic advisors, and emotional support agents, ensuring that students have access to reliable assistance at all times. These AI-powered tools provide instant responses to queries related to coursework, assignments, deadlines, and general academic concerns.
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