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Strategic Leadership Effect on Adoption of e-Governance by Mediation of Digital Literacy Organizational Culture in Ethiopia Public Service Sector
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Author(s): Shashi Kant (DMI-St.Eugene University, Zambia), Wako Jio (Bule Hora University, Ethiopia), Rituraj Singh (O.P. Jindal Global University, India)and Pawan Kumar (Lovely Professional University, India)
Copyright: 2026
Pages: 26
Source title:
Digital Transformation, Leadership, and Human-Centered Public Management
Source Author(s)/Editor(s): Vassilis Kefis (Panteion University, Greece), Ioannis Rossidis (Panteion University, Greece)and Dimitrios Belias (University of Thessaly, Greece)
DOI: 10.4018/979-8-2600-0246-9.ch011
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Abstract
In this chapter, strategic leadership is investigated as a factor that influences e-governance change in the Ethiopian public service sector and the issue of the mediating effects of the organizational culture of digital literacy is explored. The research used a sample size of 396 respondents based on which sampling adequacy is determined The results obtained indicate that strategic leadership plays a major role in enhancing the adoption of e-governance mainly involving improvement of OC and promotion of digital literacy among members of the service sector. This chapter reveals the importance of building a supportive organization culture in facilitating the development of digital literacy that in the future enables positive e-governance practices. The chapter is a primary source to which policymakers and researchers concerned with the workings of the digital governance within an emerging economy can refer.
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