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Navigating the Future!: Exploring the Impact of Digital Hiring and Selection Processes in South African Municipalities

Navigating the Future!: Exploring the Impact of Digital Hiring and Selection Processes in South African Municipalities
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Author(s): Beauty Zindi (University of Johannesburg, South Africa)
Copyright: 2024
Pages: 18
Source title: Digital Transformation in Public Sector Human Resource Management
Source Author(s)/Editor(s): Elvin Shava (University of KwaZulu-Natal, South Africa)and Nduduzo Ndebele (University of KwaZulu-Natal, South Africa)
DOI: 10.4018/979-8-3693-2889-7.ch008

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Abstract

As South African municipalities navigate the complexities of modern workforce dynamics, the adoption of digital hiring and selection processes emerges as a critical strategy to address recruitment challenges and drive organizational success. This paper explores the impact of digital transformation on hiring practices within South African municipalities. Through a comprehensive analysis of the benefits, challenges, and future outlook of digital hiring, this study sheds light on the transformative potential of technology in municipal recruitment processes. Drawing on practical examples and case studies, the paper examines the role of digital tools and platforms, the implications on municipalities, and the strategies for overcoming barriers to adoption. Furthermore, article discusses emerging trends, such as AI-driven recruitment, virtual assessments, and remote work adaptation shaping the future landscape of municipal hiring practices.

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