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Innovative Tech Strategies for Employee Wellness in Hospitality
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Author(s): Mohammad Badruddoza Talukder (International University of Business Agriculture and Technology, Bangladesh), Dil Afrin Swarna (Independent Researcher, Bangladesh)and Firoj Kabir (Daffodil Institute of IT, Bangladesh)
Copyright: 2025
Pages: 32
Source title:
Marketing Technology-Infused Hospitality: Upskilling Frontline Employees for Competitiveness
Source Author(s)/Editor(s): Bashir Ahmad (Government College University, Faisalabad, Pakistan), Muhammad Abrar (Government College University, Faisalabad, Pakistan)and Munazza Saeed (National University of Computer and Emerging Sciences, Pakistan)
DOI: 10.4018/979-8-3693-7127-5.ch010
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Abstract
Modern technological solutions profoundly change employees' welfare and organizational outcomes in the hospitality sector. Some essentials are wearable health kits and stress relievers such as intelligent health monitoring apparel, VR & AR training kits, relaxation kits, and health and wellness apps that include mental health promoters and individualized health fitness managers. The artificial intelligence-based chatbot and the prediction algorithm deliver mental health support and prompt burnout identification. Telehealth provides a means for obtaining medical consultations and virtual counselling, while gamification increases engagement and team cooperation through wellness competitions. Teleworking possibilities and new kinds of flexible time arrangements enhance the quality of work life. Spreading implementation initiatives and adapting strategies evaluations are cornerstones of implementation. Hospitality organizations contribute to supporting the methods, indicating the possibility of improving a healthier, more productive workforce in the hospitality industry.
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