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Empowering Emergency Room Healthcare Providers: A Study on the “Self” Dimension of Well-Being Within the 5S Model Framework
Abstract
Emergency Rooms have been one of the most emotionally and physically demanding workplaces in healthcare. This chapter will focus on the emotional and psychological wellness of ER health care providers with various roles, experiences, and institutions in Pakistan and how it impacts the “Self” dimension. Research revealed insights related to emotional awareness, mental and physical resilience. Private institutions received better ratings in terms of psychological support structures compared to the public sector. Moreover, with the support of leadership and supervisors displaying higher self-awareness and empathy, their employees reported better job satisfaction, stronger team dynamics, and a reduction in workplace burnout. Thematic analysis of coping strategies and reflections on emotionally triggering incidents signified the role of peer support networks. This research offered recommendations highlighting the critical need for systematic level interventions. These findings aim to support health care institutions in integrating mental health support strategies for clinical settings.
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