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Fostering Organizational Culture for Provider Well-Being: The 5S's Well-Being Framework
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Author(s)/Editor(s): Minhaj Qidwai (Dean Faculty of Allied Health and Medical Sciences, Al-Kawthar University Karachi Pakistan, Faculty Member American Institute for Healthcare Quality, USA and Unet Consultants Pakistan/Canada)and Arfa Masihuddin (Rufayda, Karachi, Pakistan)
Copyright: ©2026
DOI: 10.4018/979-8-2600-0582-8
ISBN13: 9798260005828
EISBN13: 9798260005842
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DescriptionHealthcare systems worldwide are undergoing rapid transformation driven by new technologies, rising patient expectations, regulatory complexity, and ongoing resource constraints. These shifts have improved aspects of care delivery but have also intensified the demands placed on frontline providers. As a result, the global healthcare community has become increasingly aware of the severe consequences of provider burnout. Exhaustion, moral distress, and disengagement affect both provider well‑being and critical outcomes like patient safety and service quality. Despite growing recognition of the issue, many efforts to address provider well‑being remain fragmented and overlook the broader organizational culture in which healthcare professionals work. Fostering Organizational Culture for Provider Well-Being: The 5S's Well-Being Framework emerges from the recognition that meaningful and sustainable change requires a holistic and integrated approach. Through theoretical insights, empirical research, practical strategies, and real-world case studies, it explores how self, society, state, systems, and spirituality (5S) can be applied in diverse healthcare contexts, recognizing that healthcare providers do not function in isolation. Covering topics such as compassion in healthcare, organizational efficiency, and self-empowerment, this book is an excellent resource for healthcare leaders, policymakers, practitioners, researchers, academicians, and more.
Table of Contents
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#1. Impact of Organizational Culture and Well-Being of Healthcare Providers: The 5S Approach - An Overview of Self, Society, State, Systems, Spirituality
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#2. 5S Approach for Efficacy of Organizational Wellness Management on the Well-Being of Healthcare Providers: 5S - Self, Society, State, Systems, and Spirituality
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#3. Empowering Emergency Room Healthcare Providers: A Study on the “Self” Dimension of Well-Being Within the 5S Model Framework
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#4. Self- Empowering Healthcare Providers: Building Inner Strength for Better Care
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#5. Optimising Organisational Efficiency in Health Systems
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#6. Optimizing Organizational Efficiency: A Systems Based Approach to Healthcare Management
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#7. Organizational Culture and the Quality of Work Life of Healthcare Providers in Pakistan: A Systems-Based Perspective
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#8. Policy as a Catalyst for Shaping Organisational Culture, Ethics, and Safety in Healthcare: Aligning Culture in Healthcare Organizations
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#9. G.R.A.S.P. Model: Impact on Well-Being of Healthcare Providers
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#10. Spirituality: Cultivating Meaning and Compassion in Healthcare
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#11. The Soulful Prescription: Merging Spirituality With Healthcare
Author's/Editor's Biography
Minhaj Qidwai (Ed.)
Dr. Qidwai graduated from Dow Medical College-Karachi-Pakistan in 1984. He holds MPH from University of Oklahoma, MBA from University of Hawaii-USA; and Certification in Management Consulting from Canada.
Dr. Qidwai has more than four decades of International Experience in Health Management, Marketing, Research, Human Capacity Building and Academics; in Pakistan, Middle East, and North America. In past, he has collaborated with organizations like CIDA, UNICEF, WHO, OPM, Canadian Cancer Association, Mississauga Board of Trade, and Canada Pakistan Business Council.
Dr. Qidwai was one of the lead persons in establishing the concept of “Ethics Committees” in Research and Quality Circles in Healthcare at Aga Khan University Hospital in Pakistan. He is the pioneer for initiating MBA in Health Management in Pakistan at Institute of Business Management; Health Systems Improvement program at College of Physicians and
Surgeons Pakistan and Institute of Business Administration. He is also the founder CEO of Sindh Healthcare Commission.
Dr. Qidwai has been associated with academia and research in the areas of Public Health, Pharma Industry, Healthcare Systems Management and Quality Improvement. Currently, he is the CEO of Unet Consultants involved in research, professional and personal development in corporate
and healthcare sector.
Dr. Qidwai holds a dual citizenship of Canada and Pakistan. He is also an author of Book “A to Z of Healthcare Quality”- Based on his philosophy of 5Ss’ (Self, Society, State, Systems and Spirituality) one book published by USA based IGI Global Publications, with title: Intersection of Artificial
Intelligence, Human Rights and Health and the 2nd book based on the 5Ss philosophy under publication by USA based IGI Global Publications is titled: Client, Family and Community Health Management.
Arfa Masihuddin (Ed.)
Dr.
Arfa Masihuddin
is a physician and health policy specialist dedicated to improving healthcare systems with a focus on humanistic, patient-centered approaches. As a senior lecturer at the Institute of Business Management, she has also taught MBA students courses on quality management, healthcare leadership, health psychology, and service delivery. Dr. Masihuddin holds a Master's in Health Policy and Management from Aga Khan University, where she was honored with the Global Student Award for Impact & Innovation. Her academic contributions span across leadership in healthcare, quality management, and the development of innovative solutions for improving healthcare systems. In addition to her academic role, Dr. Masihuddin is the founder of Rufayda - Care for Healthcare, a consultancy that enhances healthcare providers' organizational well-being and promotes accessible mental health services. She also founded Walking Thoughts, a platform that offers ERAS and university personal statement consultations and English language coaching. Through her work, Dr. Masihuddin strives to bridge the gap between policy, practice, and people in healthcare, advancing the field through teaching, writing, and consulting.
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