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Culinary Identity and Smart Hospitality: Leveraging Regional Cuisine to Enhance Guest Experience and Operational Excellence
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Author(s): Arvind Chauhan (Chhatrapati Shahu Ji Maharaj University, Kanpur, India), Sujay Vikram Singh (Amity University, Lucknow, India), Siddharth Singh (Chhatrapati Shahu Ji Maharaj University, Kanpur, India), Sandeep Kumar Singh (BBD University, Lucknow, India), Sanjeev Kumar Saxena (Department of Hospitality and Tourism Management, Assam University, India)and Kuldeep Singh (Amity University, Haryana, India)
Copyright: 2026
Pages: 20
Source title:
Smart Operations and Enhancing Guest Experience in the Hospitality Industry
Source Author(s)/Editor(s): Mohammad Badruddoza Talukder (International University of Business Agriculture and Technology, Bangladesh)and Hasib Hassan Khan Chowdhury (Oklahoma Panhandle State University, USA)
DOI: 10.4018/979-8-3373-2145-5.ch013
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Abstract
This study examines how regional culinary identity intersects with smart hospitality technologies to enhance guest experiences and operational efficiency. By analyzing indigenous ingredients, traditional cooking methods, and evolving food rituals, we demonstrate how authentic cuisine serves as both cultural differentiator and operational asset. The research explores how AI-driven personalization, IoT-enabled kitchens, and data analytics can preserve culinary heritage while optimizing sustainability and service excellence. Through global case studies, we reveal how hospitality providers leverage local gastronomy to create memorable dining experiences while streamlining supply chains and reducing waste. The findings position regional cuisine as a dynamic competitive advantage - where tradition meets innovation to build brand loyalty and operational resilience in the digital age.
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