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Analyzing Work Teams Using Social Network Diagrams
Abstract
Workplace teams are a common social structure that enables the successful completion of collaborative projects. They have been studied as “hot” teams, virtual ones, and other manifestations. For both management and team members, it is helpful to have a form of meta-cognition on teams to solve work team issues pre-, during-, and post-project. One way to systematize understandings of a work team is to apply social network analysis to depict the work team’s power structure, its functions, and ways to improve the team’s communications for productivity, creativity, and effective functioning. This chapter depicts three real-world team-based projects as social network diagrams along with some light analysis. This work finds that social network diagrams may effectively shed light on the social dynamics of projects in the pre-, during-, and post-project phases.
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