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Workflow-Supported Invoice Management: The Case of a System Implementation

Workflow-Supported Invoice Management: The Case of a System Implementation

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Author(s): K. R. Lang (City University of New York, USA)
Copyright: 2006
Pages: 18
Source title: Cases on Information Technology and Business Process Reengineering
Source Author(s)/Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59904-396-0.ch003

Keywords: Business & Management / Business Information Systems / Business Process Management / Business Science Reference

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Abstract

The case study describes the implementation of a workflow management application at large media company. It shows how an organization created business value through information technology and process automation. Benefits of the system in terms of operational efficiency and organizational performance are discussed. Limitations are also identified.

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