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Human Factors and Workforce Adaptation in Digital Transition
Abstract
The rapid evolution of digital technologies is reshaping business processes, necessitating workforce adaptation to sustain organizational competitiveness. While digital transformation enhances efficiency and innovation, its success is contingent on human factors influencing employee adaptation. This chapter examines key psychological, behavioral, and organizational challenges in digital transitions, including skill gaps, resistance to change, and digital fatigue. It explores workforce adaptation strategies through theoretical frameworks such as the Technology Acceptance Model (TAM), Lewin's Change Management Model, and the Job Demands-Resources (JD-R) Model. The chapter further highlights leadership roles, change management strategies, and case studies of successful digital workforce adaptation. A human-centric approach to digital transformation is essential to balancing technological advancements with employee well-being, fostering a resilient and future-ready workforce.
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