Wiki Technology as a Knowledge Management System

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Author(s): Murali Raman (Multimedia University, Malaysia)
Copyright: 2009
Pages: 7
Source title: Encyclopedia of Multimedia Technology and Networking, Second Edition
Source Author(s)/Editor(s): Margherita Pagani (Bocconi University, Italy)
DOI: 10.4018/978-1-60566-014-1.ch210

Keywords: Information Science Reference / Media & Communications / Multimedia Technology

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Abstract

This article presents the use of Wiki technology to support knowledge management efforts in an organizational setting. We begin by providing some background information about knowledge management and knowledge management systems therein. The article then proceeds by examining what Wiki technology means, its benefits as a knowledge management system, and the issues involved for organizations that might consider using this technology to support knowledge management initiatives.

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