Usability

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Author(s): Shawren Singh (University of South Africa, South Africa)
Copyright: 2005
Pages: 6
Source title: Encyclopedia of Multimedia Technology and Networking
Source Author(s)/Editor(s): Margherita Pagani (Bocconi University, Italy)
DOI: 10.4018/978-1-59140-561-0.ch142

Keywords: Information Science Reference / Media & Communications / Multimedia Technology

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Abstract

In this article we will examine some important issues related to human-computer interaction (HCI). This will be followed by a discussion of usability and its underlying principles and properties. The dependability of computer systems is intrinsically multi-faceted. Dependable hardware is patently of limited value unless accompanied by dependable software. Neither helps greatly if human interaction with the hardware and software system is fault-prone and the dependable socio-technical performance of an inappropriate task may cause wider damage (MacKenzie, 2000).

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