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The Role of Online Learning Platforms in Delivering Micro-Credentials for Workforce Development
Abstract
As the demands of the modern workforce evolve, micro-credentials have emerged as a flexible, targeted solution for reskilling and upskilling. Online learning platforms—once supplementary—now serve as primary vehicles for delivering these credentials, offering accessible, modular, and often industry-aligned training opportunities. This chapter explores how digital platforms are redefining the relationship between education and employment, enabling workers to build competencies in real time. It critically examines the pedagogical design of micro-credentials, their credibility in labor markets, and the dynamics of learner motivation. By analyzing global examples and platform-driven initiatives, this work highlights both the transformative potential and inherent limitations of micro-credentials in addressing workforce needs. Ultimately, the chapter argues for a more inclusive, adaptable learning ecosystem where technology and human development converge to support lifelong employability.
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