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The Role of Artificial Intelligence in Improving Process Efficiency
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Author(s): P. Selvakumar (Department of Science and Humanities, Nehru Institute of Technology, Coimbatore, India), Sathi Jyothirmaye Reddy (Marwadi University, India), Sudhanshu Chandra (Maulana Azad National Urdu University, India), Ranjna (Chandigarh Group of Colleges, India), P. C. Neena (Jain University, India), Mohit Sharma (Maharshi Dayanand University, Rohtak, India)and T. C. Manjunath (Rajarajeswari College of Engineering, India)
Copyright: 2026
Pages: 30
Source title:
Navigating Digital Transformation Through Business Process Management
Source Author(s)/Editor(s): Javier Martínez-Falcó (University of Alicante, Spain), Eduardo Sánchez-García (University of Alicante, Spain)and Bartolomé Marco-Lajara (University of Alicante, Spain)
DOI: 10.4018/979-8-3373-3336-6.ch012
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Abstract
Datasets that recognize patterns have found applications in supply chain management, customer service, manufacturing, marketing, finance, healthcare, and many other sectors. The implementation of AI can lead to a wide range of benefits, including cost reduction, time savings, improved accuracy, and better resource allocation. Opportunities Presented by AI in Enhancing Process Efficiency: Automation of Repetitive Tasks: well-known applications AI technologies time-consuming high consistency. For example, in administrative functions, handle document management, email filtering, and complex and creative work. Similarly, in manufacturing, robots equipped with AI inspection and packaging improve speed and accuracy. Data-Driven Decision Making: allowing better algorithms, uncovering structured and unstructured data, predicting future trends, and making informed decisions that enhance operational efficiency. This requires investment in training programs and a strategic approach to managing the transition to ensure that employees remain valuable assets in an AI-driven environment.
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