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Telecommuting and the Management of the Human Moment
Abstract
Telecommuting is a tool that is becoming more and more a way a life for organizations as they strive to recruit and retain employees and assist them in improving their quality of life. The recurring themes tended to be the need to select the proper employee, training managers to manage remote employees, strong communication (formal/informal) strategies, clear expectations and proactive stance in deterring isolation. Telecommuting is not for everyone or every organization. Extreme care must be taken in preparation; development, implementation and ongoing evaluation must take place to ensure that it is not only a good fit for the employee but also for the organization. Safeguards must be in place to promote the human moment at work that may be lost when there is lack of face-to-face contact with fellow workers. Efforts should be made by management to promote professional development via regularly scheduled meetings with fellow workers, management, and customers.
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