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Information Resources Management Association
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Technology Use in an Online MBA Program

Technology Use in an Online MBA Program
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Author(s): Xiaojing Liu (Indiana University, USA), Seung-hee Lee (Indiana University, USA), Curtis J. Bonk (Indiana University, USA), Richard J. Magjuka (Indiana University, USA)and Shijuan Liu (Indiana University, USA)
Copyright: 2008
Pages: 17
Source title: Handbook of Research on Instructional Systems and Technology
Source Author(s)/Editor(s): Terry T. Kidd (Texas A&M University, USA)and Holim Song (Texas Southern University, USA)
DOI: 10.4018/978-1-59904-865-9.ch043


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The applications of advanced communication technology hold promises for high-quality online education. However, there is scant research on the uses of online communication technologies for effective online learning environments. The purpose of this study was to examine several aspects of technology use in a rapidly growing online MBA program in a top ranked university: patterns of technology use, interactivity level of the technology employed, and challenges and issues the instructors encountered when using those technologies. The study concluded that email, course announcements, and asynchronous forums were among the most frequently used technologies by online instructors. Using Roblyer and Ekhaml’s (2000) interaction framework as a guide, technology use was at a low to moderate interactivity level across courses in this program. In general, instructors preferred asynchronous technology over synchronous technology. The challenges, issues, and opportunities of using technology indicated the need to explore the features of interactive technologies more proactively as well as an awareness to incorporate innovative pedagogies into online courses to take advantage of the potential for learner interactivity and engagement online.

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