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Sustainable Advantages of Business Value of Information Technology
Abstract
The business value of information technology (IT) and the way to sustain advantages obtained through investment in IT has been a topic of interest in the last few years. It is important to understand the relationship of IT and its effects on business value, particularly the sustainable advantages that companies can obtain if they use IT to obtain a strategic differentiation and operating efficiency in relation to competitors. This chapter explores these sustainable advantages and their links to performance measures and firm strategies. This chapter will also help us understand the incremental contribution that companies can enjoy after the adoption of a new IT.
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