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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Soft Systems Methodology in IT-Related Organizational Change

Soft Systems Methodology in IT-Related Organizational Change
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Copyright: 2021
Pages: 23
Source title: Applications of Soft Systems Methodology for Organizational Change
Source Author(s)/Editor(s): Maryam Ebrahimi (Independent Researcher, Germany)
DOI: 10.4018/978-1-7998-4504-1.ch002


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Any organization needs information technologies (IT) to attain efficient process and make effective decisions. The main discussion of this study is focused on IT as a reason of change in an organization. Besides providing a definition for information systems (IS), this chapter aims at explaining soft systems methodology (SSM) as an IS development methodology. Considering seven elements of philosophy, model, techniques and tools, scope, output, practice, and product, it clarified the SSM position in other methodologies. In this concern, it revealed the main concern of using SSM in the development of information systems (i.e., meeting the real needs of the organization through generating meaningful information based on the available data) as represented in five case studies of SSM in IT-related organizational change.

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