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Soft Systems Methodology as an Approach to the Management of Education
Abstract
Soft systems methodology (SSM) as an action research process has been applied to education systems and, according to the main objective of this chapter to design an improved education system, the applications of SSM in the process of teaching and learning, educational planning, analysis of the examinations department, an educational context for enhancing students' perception and understanding, the cheating problem in the national examination in Indonesia, and personalized learning environment are reviewed. The SSM can be used to analyze the system through providing a deeper understanding as well as the possibility of more clearly capturing the change, which is necessary to prepare the ideal education system that will satisfy the concerned people, specifically students and lecturers.
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