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Role of Emotional Intelligence in Crisis Leadership

Role of Emotional Intelligence in Crisis Leadership
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Author(s): Mohit Yadav (O.P. Jindal Global University, India)and Ta Huy Hung (Vietnam National University, Hanoi, Vietnam)
Copyright: 2025
Pages: 24
Source title: Emotionally Intelligent Methods for Meaningful Leadership
Source Author(s)/Editor(s): Zahir Sayed (University of KwaZulu-Natal, South Africa)
DOI: 10.4018/979-8-3693-7372-9.ch007

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Abstract

This chapter critically discusses the role of EI in crisis leadership, which is the conclusion of how EI enables leaders to effectively navigate the intricacies of the challenges. As the prevalence of crises continues its upward trend for organizations, leaders who have developed high EI are more stress-managed, able to communicate better with key stakeholders, and encourage resilience among members. The book investigates the influence of EI on managerial practices, ethical decision-making processes, and social dynamics-one that does not flourish without these leadership attributes such as empathy, self-awareness, and regulating emotions. Further to the development of EI competencies, leaders will be better positioned to build an environment that collaborates and earns the trust of partners-the bedrock from which one can learn to overcome adversity. Conclusion The chapter points out that EI is worthy of a place in organizations' thinking within their people development through achieving effectiveness for fostering a more inclusive, resilient workplace.

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