Performance-Driven Project Management in Cyprus

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Author(s): Steven John Kelly (KNO Worldwide, Ireland)and M. Mari Novak (KNO Worldwide, Ireland)
Copyright: 2020
Pages: 22
Source title: Cases on Performance Improvement Innovation
Source Author(s)/Editor(s): Darlene M. Van Tiem (Capella University, USA & University of Michigan – Dearborn, USA)and Nancy Crain Burns (Crain Burns Associates LLC, USA)
DOI: 10.4018/978-1-7998-3673-5.ch002

Keywords: Business & Management / Business and Organizational Research / Business Process Management / Business Science Reference

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Abstract

The training and consultation effort, performance-driven project management for the Turkish Cypriot community in Northern Cyprus, was funded because implementation of project plans was not satisfactory. The community was faced with considerable challenge. Non-performance was an issue for all stakeholders, directly affecting incomes, access, quality of life. Over nine months the result was upgraded manager/consultant project management skills. Both quality of project design and implementation of projects radically improved. Project results closed the fundamental performance gaps, with a remarkable 80% of the projects completed within timeframe and budget. These included retail sales increases, higher certification scores, new product/service launches, and cost savings. The level of understanding of organizational project dynamics was raised significantly, along with the skills needed to manage projects with a performance-driven approach. This sustained effort was evaluated in the design and early stages of implementation of the second wave of projects.

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Performance-Driven Project Management in Cyprus

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