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Pattern-Based Approaches for Organizations' Agility
Abstract
Enterprise business strategies require an IT organization that goes beyond doing more with less. Technologies must differentiate the enterprise in ways that matter. External differentiation means developing new customer experiences that support revenue growth and customer retention. Internal differentiation means eliminating distortion and duplication, which not only reduces costs but improves agility (McDonald & Aron, 2012). In this chapter paper an overview of pattern-based approaches for organization growth is provided. It introduces the pattern-based strategies and explores disciplines and technologies which enable business leaders to advance from traditional information disciplines to seeking patterns of change (from people, process and information) and acting on them. Then it presents theories and frameworks and the properties available for the achievement of successful leading of the businesses during times of rapid and unpredictable change: Observe, Orient, Decide and Act (OODA) cycle and Pattern-Based Strategy (PBS) as well as explore ways in which they complement. It also discusses how senior executives, planners and architects can apply OODA and PBS to speed up organizational decision making and coordinated response to change in organizations that are striving to be adaptable and describes the underlying technology.
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