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Opportunities and Risks for Mobile Decision Support

Opportunities and Risks for Mobile Decision Support
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Author(s): Reinhard Kronsteiner (Johannes Kepler University, Austria)and Bettina Thurnher (Universität Augsburg, Germany)
Copyright: 2009
Pages: 12
Source title: Handbook of Research on Mobile Multimedia, Second Edition
Source Author(s)/Editor(s): Ismail Khalil (Johannes Kepler University Linz, Austria)
DOI: 10.4018/978-1-60566-046-2.ch007

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Abstract

This chapter considers the mobility of persons while they are changing between different working environments and the influence of increasing mobility on strategic decision-making. The discrepancy of the concern of the decision and the dynamic of context information in mobile environments leads to a more sceptic use of mobile technology, in particular decision scenarios. The scope of this chapter is to discuss in which decision scenarios mobile technology support is advisable and on the other hand in which decision scenarios mobile technology support influences the thoughtfulness of a decision. This chapter introduces the “Mobile-Decision-Support Model (MDSM)” to categorise the efficiency and effectiveness of mobile tool support within disjunctive mobile scenarios.

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