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Navigating Workforce Adaptation and Human Factors in the Digital Era
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Author(s): Siva Subramanian R. (SRM Institute of Science and Technology, India), Angeline Lydia (Vel Tech Rangarajan Dr. Sagunthala R&D Institute of Science and Technology, India), J. Jayalakshmi (Vel Tech Multi Tech Dr.Rangarajan Dr. Sakunthala Engineering College, India), G. Suresh (Panimalar Engineering College, India), T. Anand (Nehru Institute of Engineering and Technology, India), V. Kalai Priya (R.M.K. College of Engineering and Technology, India)and D. Shanmugapriya (IFET College of Engineering, India)
Copyright: 2026
Pages: 26
Source title:
Navigating Digital Transformation Through Business Process Management
Source Author(s)/Editor(s): Javier Martínez-Falcó (University of Alicante, Spain), Eduardo Sánchez-García (University of Alicante, Spain)and Bartolomé Marco-Lajara (University of Alicante, Spain)
DOI: 10.4018/979-8-3373-3336-6.ch009
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Abstract
This study aims at identifying the implemented changes and prospects for addressing the issues regarding workforce adaptation and the role of AI, automation, and digital transformation in human aspects. This chapter explores some of the pertinent topics that include cognitive load, motivation, technostress, and differences in generations in relation to technologies. The chapter focuses on the changes in the roles and skills, new roles, the need for new skills, and the significance of lifelong learning. Also, it considers the adoptions of a new working model that is the hybrid model of work and ethical considerations in relation to automation, job loss, and privacy. The chapter outlines approaches for employees, and policymakers to effectively manage these shifts and support the development of a resilient and adaptable workforce amid rapid technological change.
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