Knowledge Management: Perspectives and Practices from the Middle East

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Author(s): Hesham Magd (Modern College of Business and Science, Oma)and Mark McCoy (University of Buraimi, Oman)
Copyright: 2014
Pages: 30
Source title: Learning Models for Innovation in Organizations: Examining Roles of Knowledge Transfer and Human Resources Management
Source Author(s)/Editor(s): Fawzy Soliman (The University of Technology, Australia)
DOI: 10.4018/978-1-4666-4884-5.ch007

Keywords: Business & Management / Business & Organizational Research / Business and Organizational Research / Business Science Reference

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Abstract

This chapter gives an introduction to the core concepts behind knowledge management as well as the reasons behind the increasing emphasis that has been placed on the knowledge management process as a source of competitive advantage, innovation, and organizational performance. Some of the key influences on knowledge management processes are also examined such as culture and the roles of management before being examined in the context of KM initiatives in the Middle East. The critical success factors relating to the implementation of knowledge management processes are then outlined before a framework for implementation that takes into account the unique features of organizations in the Middle East is discussed.

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