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Key Adoption Challenges and Issues of B2B E-Commerce in the Healthcare Sector
Abstract
Although B2B e-commerce provides healthcare organizations a wealth of new opportunities and ways of doing business, it also presents them with a series of challenges. B2B e-commerce adoption remain poorly understood and it is also a relatively under-researched area. Therefore, case studies were conducted to investigate the challenges and issues in adopting and utilizing B2B e-commerce systems in the healthcare sector. The major aims of this study are to: (a) identify and examine main B2B e-commerce adoption challenges and issues for healthcare organizations; and (b) develop a B2B e-commerce adoption challenges and issues table to assist healthcare organizations in identifying and managing them.
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