Emotional Intelligence in Business: Enhancing Leadership, Collaboration, and Performance

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Author(s): Tiago Manuel Horta Reis da Silva (King's College London, UK), Rick Hammett (A&M University, USA)and Gary Low (A&M University, USA)
Copyright: 2025
Pages: 30
Source title: Building Business Knowledge for Complex Modern Business Environments
Source Author(s)/Editor(s): Ahmed Sedky (Walden University, USA)
DOI: 10.4018/979-8-3693-6447-5.ch006

Keywords: Business & Management / Business and Organizational Research / Business Process Management / Business Science Reference

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Abstract

This chapter explores the critical role of Emotional Intelligence (EI) in modern business environments, emphasizing its impact on leadership, collaboration, and overall organisational performance. By integrating theoretical frameworks and empirical evidence, the chapter elucidates how EI contributes to effective leadership, fosters team collaboration, and enhances performance metrics. The discussion extends to practical applications, providing strategies for developing EI within corporate settings and its implications for business outcomes. The chapter concludes with insights into future research directions and the evolving significance of EI in increasingly complex business landscapes.

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Emotional Intelligence in Business: Enhancing Leadership, Collaboration, and Performance

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