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Creating a Business Unit Within a Large Sports and Entertainment Organization's Theatre Operation: Reflections on the Change Process

Creating a Business Unit Within a Large Sports and Entertainment Organization's Theatre Operation: Reflections on the Change Process
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Author(s): John Baaki (Old Dominion University, USA) and Maria Cseh (The George Washington University, USA)
Copyright: 2019
Pages: 9
Source title: Evidence-Based Initiatives for Organizational Change and Development
Source Author(s)/Editor(s): Robert G. Hamlin (University of Wolverhampton, UK), Andrea D. Ellinger (The University of Texas at Tyler, USA) and Jenni Jones (University of Wolverhampton, UK)
DOI: 10.4018/978-1-5225-6155-2.ch029

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Abstract

This reflective case history illustrates the change process in a USA sports and entertainment's theatre organization led by its leader in consultation with a human resource development and organizational change professional. Evidence-based organizational change and development informed by the theoretical perspectives on shop floor management and action learning guided the change process conceptualized on the belief that frontline employees should play a major role in driving change in organizations, and their learning and reflection is crucial in this process.

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