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AI-Driven Strategies for Sustainable Guest Experience in Intelligent Hospitality

AI-Driven Strategies for Sustainable Guest Experience in Intelligent Hospitality
Author(s)/Editor(s): Ahmed K. Elnagar (Taibah University, Saudi Arabia), Abdelkader Mohamed Sghaier Derbali (Taibah University, Saudi Arabia)and Ahmad Mohammad Herzallah (Al-Quds University, Palestine)
Copyright: ©2026
DOI: 10.4018/979-8-3373-8197-8
ISBN13: 9798337381978
EISBN13: 9798337381992

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Description

AI strategies reshape how the hospitality industry delivers sustainable guest experiences. Advanced algorithms personalize services, while smart systems optimize resource use, reducing waste and operational costs. Hotels use AI to monitor energy consumption, streamline housekeeping, and anticipate guest needs in real time, creating comfort, efficiency, and environmental responsibility. By integrating intelligent technologies into everyday operations, the hospitality sector sets a new standard for guest satisfaction grounded in sustainability and innovation

AI-Driven Strategies for Sustainable Guest Experience in Intelligent Hospitality explores the transformative intersection of AI, sustainability and the hospitality industry. It presents a comprehensive collection of strategies and research on how AI technologies can be leveraged to improve guest experiences while promoting sustainable tourism practices. This book covers topics such as green marketing, sustainable development, and customer service, and is a useful resource for business owners, engineers, academicians, researchers, and scientists.



Author's/Editor's Biography

Ahmed K. Elnagar (Ed.)
Dr. Ahmed K Elnagar is an accomplished Associate Professor of Management and Hospitality. He currently holds a position at the Applied College of Taibah University, Saudi Arabia, and is an Associate Professor at the Faculty of Tourism & Hotels, Suez Canal University, Egypt. Dr. Elnagar earned his PhD from Suez Canal University, Egypt. He is a prolific researcher with a significant publication record in top-tier (Q1 & Q2) Scopus-indexed journals, focusing on sustainability, Total Quality Management (TQM), human resources, and smart technologies in the tourism and hospitality sectors. An active contributor to his field, he serves as a reviewer for numerous prestigious international journals. Dr. Elnagar also possesses extensive administrative experience, having led and contributed to multiple committees for academic program development, quality assurance, and accreditation at both Taibah and Suez Canal Universities. His expertise bridges theory and practice, making him a respected voice in the global academic community.

Abdelkader Mohamed Sghaier Derbali (Ed.)
Abdelkader Mohamed Sghaier Derbali is an Associate Professor in Finance at the Department of Finance and Accounting, Higher Institute of Informatics and Management of Kairouan, Kairouan University, Kairouan, Tunisia and at the Department of Administrative and Financial Sciences, Applied College, Taibah University, Saudi Arabia. He is one of the Editorial Board Members in the Journal of Energy Markets, International Business Review, Cogent Economic & Finance, International Review of Applied Economics, African Journal of Accounting, Auditing and Finance, and African Journal of Economic and Sustainable Development. His research interests include Risk Management, Systemic risk, International finance, Capital markets and institutions, Banking and market microstructure and Islamic Finance. He has published articles, among others, in Research in International Business and Management, Finance Research Letters, International Journal of Critical Accounting, Journal of Asset Management, International Journal of Productivity and Quality Management, Cogent Business & Management, Cogent Economic & Finance, Journal of Chinese Governance, Pacific Accounting Review, International Journal of Financial Engineering, Virtual Economics, International Journal of Economics and Business Research, International Journal of Mathematics in Operational Research, The Chinese Economy, Journal of Energy Markets, and International Journal of Trade and Global Markets, International Journal of Social Economics, Journal of Business and Socio-economic Development, International Journal of the Economics of Business, China Economic Journal, Journal of Economics, Finance and Administrative Science.

Ahmad Mohammad Herzallah (Ed.)
Dr. Ahmad Mohammad Herzallah is an Associate Professor of Business Management at Al-Quds University, Palestine. He holds a Bachelor’s degree in Physics from Yarmouk University, Jordan, an MBA from Al-Quds University, and a Ph.D. in Business Administration from the University of Granada, Spain. With over 25 years of academic experience, he has taught business administration courses at the undergraduate and postgraduate levels in both English and Arabic. His research interests include sustainability, total quality management, human resource management and operations management, innovation, smart technologies (AI and IoT), tourism marketing, and strategic management. He has published extensively in Q1 and Q2 Scopus-indexed journals and has supervised numerous master’s and doctoral theses in Palestine and Spain.

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