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Unexpected Outcomes of Lean E-Collaboration

Unexpected Outcomes of Lean E-Collaboration

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Author(s): Ned Kock (Texas A&M International University, USA)
Copyright: 2006
Pages: 5
Source title: Encyclopedia of E-Commerce, E-Government, and Mobile Commerce
Source Author(s)/Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59140-799-7.ch178

Keywords: Business & Management / Business Science Reference / E-Commerce

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Abstract

Over the years, many theories have been used to understand e-communication and e-collaboration behavior (Kock, 2004; Markus, 2005). Arguably, the most widely used among those theories has been media richness theory (Daft & Lengel, 1986) even though there has been mounting evidence that its predictions do not hold in a number of situations (Markus, 1994).

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