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Tracing the Root of Conflict: When Good Intentions Turn Bad

Tracing the Root of Conflict: When Good Intentions Turn Bad
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Author(s): Kristine Gail C. Lobo (Asian Institute of Management, Philippines), Kenneth Metrado (Asian Institute of Management, Philippines) and Allanne Mae I. Tiongco (Asian Institute of Management, Philippines)
Copyright: 2020
Pages: 16
Source title: Handbook of Research on the Strategic Management of Family Businesses
Source Author(s)/Editor(s): Jesús Manuel Palma-Ruiz (Universidad Autónoma de Chihuahua, Mexico), Ismael Barros-Contreras (Universidad Austral de Chile, Chile) and Luca Gnan (University of Rome "Tor Vergata", Italy)
DOI: 10.4018/978-1-7998-2269-1.ch020


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The evolution of the family and tracing the root of conflict were explained in this chapter using family power framework (FPF). A 60-year-old Filipino family business was used as a case study. Through this perspective, different lenses were unraveled to understand the conflict and nature of the family business dyad. It sought to understand generational conflict (first, second, and third generations) using (FPF). Sources of conflict were a misappropriation of funds, embezzlement, and succession problems. Sources of power involved parental power, sibling power, and kinship power. In a family business, conflict is a genetic makeup of the family and business dyad and it is inevitable but can be mitigated and managed. The case is a struggle within a family system that interplays with forces of power, authority, influence, and generations.

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