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Towards Patient-Driven Agile Supply Chains in Healthcare

Towards Patient-Driven Agile Supply Chains in Healthcare
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Author(s): Véronique Nabelsi (Université du Québec en Outaouais, Canada)
Copyright: 2012
Pages: 20
Source title: Customer-Oriented Global Supply Chains: Concepts for Effective Management
Source Author(s)/Editor(s): Ephrem Eyob (Virginia State University, USA) and Edem G. Tetteh (Virginia State University, USA)
DOI: 10.4018/978-1-4666-0246-5.ch001


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Healthcare organizations in many countries are compelled to pursue drastic supply cost reductions, while continuing to improve patient health outcomes, as they must meet ever increasing economic and performance pressures brought on by changes in national health policies. As demonstrated in many other industries, these improvements require more integrated Supply Chain Management (SCM) practices, processes, and systems. The author develops a strategic framework for Customer-Oriented or Patient-Driven SCM, integrating the evolving economics of the healthcare industry and the emerging dynamics of global supply chains. The chapter focuses on modern SCM approaches such as agile and lean supply chains, in order to efficiently realign hospitals and their Material Management Systems (MMS) on patient health outcomes.

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