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Towards Electronic and Mobile Government Service Provision for Agriculture

Towards Electronic and Mobile Government Service Provision for Agriculture
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Author(s): C. Costopoulou (Agricultural University of Athens, Greece), M. Ntaliani (Agricultural University of Athens, Greece), S. Karetsos (Agricultural University of Athens, Greece), E. Tambouris (University of Macedonia, Greece)and K. Tarabanis (University of Macedonia, Greece)
Copyright: 2011
Pages: 25
Source title: Agricultural and Environmental Informatics, Governance and Management: Emerging Research Applications
Source Author(s)/Editor(s): Zacharoula Andreopoulou (Aristotle University of Thessaloniki, Greece), Basil Manos (Aristotle University of Thessaloniki, Greece), Nico Polman (Wageningen University, The Netherlands)and Davide Viaggi (University of Bologna, Italy)
DOI: 10.4018/978-1-60960-621-3.ch014

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Abstract

During the evolutionary course of e-government, various initiatives have been taken to correspond to the increasing demand of quality e-government services for citizens, businesses, and public agencies. This chapter describes the Electronic/Mobile Government (EMG) framework, which contributes to the migration of traditional public services to the electronic/mobile (e/m) delivery mode in a coherent and usable format. The framework guides public agencies in modeling and deploying e/m-government services through a cost-effective and comprehensive set of phases. The framework offers transparency, efficiency, interoperability, and effectiveness, and ensures the participation of all stakeholders, which are important requirements for the implementation of e-government systems. It has been applied to a traditional public service of the Greek Ministry of Agriculture entitled “Receiving first installation premium for new farmers”. Its application has resulted in implementing e-government services using workflow patterns and Web services, as well as m-government services via the short message service for Greek farmers.

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