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The Significance of Emotional Intelligence in Leadership for Embracing Diversity in the Workplace

The Significance of Emotional Intelligence in Leadership for Embracing Diversity in the Workplace
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Author(s): Rasha Radi Mustafa Shalabi (Kuwait Technical College, Kuwait)and Ola Radi Mustafa Shalabi (Ministry of Education, Kuwait)
Copyright: 2023
Pages: 30
Source title: Global Citizenship and Its Impact on Multiculturalism in the Workplace
Source Author(s)/Editor(s): Randa Diab-Bahman (Kuwait Technical College, Kuwait)and Abrar Al-Enzi (Gulf University for Science and Technology, Kuwait)
DOI: 10.4018/978-1-6684-5436-7.ch004

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Abstract

In the contemporary workplace, diversity has transcended mere buzzwords to become an imperative for organizational success. This chapter underlines that embracing diversity, is not only a moral obligation but also a strategic necessity. The key to harnessing the benefits of this diversity lies in effective leadership capable of navigating complex human interactions. In this context, emotional intelligence (EI) emerges as a critical factor in fostering an inclusive and harmonious workplace. This chapter establishes the foundation for understanding the profound significance of emotional intelligence in leadership for embracing workplace diversity. It explores the definitions of emotional intelligence and diversity, outlines their relevance, and paves the way for a comprehensive examination of their interplay. Additionally, it highlights the influence of leadership styles, the principles of global citizenship, and cultural intelligence in shaping inclusive and multicultural workplaces. The impact extends beyond organizations, contributing to broader societal transformation, talent attraction, and global market relevance.

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