IRMA-International.org: Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

The Role of AI and Automation in Inclusive Hiring: A New Frontier for Workforce Diversity

The Role of AI and Automation in Inclusive Hiring: A New Frontier for Workforce Diversity
View Sample PDF
Author(s): Mustafa Kayyali (Maaref University of Applied Sciences, Syria)
Copyright: 2026
Pages: 24
Source title: Developing Diversity, Equity, and Inclusion Policies for Talent Acquisition and Retention
Source Author(s)/Editor(s): Sofia Idris (Government College University, Pakistan)
DOI: 10.4018/979-8-3373-2312-1.ch005

Purchase

View The Role of AI and Automation in Inclusive Hiring: A New Frontier for Workforce Diversity on the publisher's website for pricing and purchasing information.

Abstract

As organizations strive to build more inclusive and representative workforces, artificial intelligence (AI) and automation have emerged as powerful—but complex—tools in the hiring process. This chapter critically examines how AI-driven systems are being deployed to identify, attract, and evaluate talent, and the implications this has for diversity, equity, and inclusion (DEI) initiatives. While automation promises to remove human bias and improve efficiency, it also risks replicating or even amplifying the very inequities it seeks to solve. Drawing on real-world case studies, ethical debates, and current research, this chapter explores how AI can either entrench systemic discrimination or serve as a catalyst for fairer hiring, depending on how it is designed, trained, and governed. By interrogating the underlying assumptions embedded within algorithmic tools and highlighting the importance of transparency, accountability, and stakeholder collaboration, this chapter offers a nuanced and forward-thinking perspective.

Related Content

. © 2026. 4 pages.
. © 2026. 14 pages.
. © 2026. 58 pages.
. © 2026. 34 pages.
. © 2026. 28 pages.
. © 2026. 58 pages.
. © 2026. 44 pages.
Body Bottom