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Sustainability in Small Business Settings Through Tacit Knowledge Transfer Across Generations: Lessons Learned From Waqf-Based Organizations
Abstract
Sustainability of small businesses in Industry 5.0 relies on effective tacit knowledge transfer across generations. This chapter investigates tacit knowledge transfer dynamics in waqf-based organizations. Waqf-based organizations provides a model for studying tacit knowledge practices that promote sustainability. The chapter starts by defining tacit knowledge and its role in enhancing adaptability, innovation, and resilience in small businesses. Challenges in transferring tacit knowledge are also highlighted. The chapter then explores strategies used by waqf-based organizations, such as structured mentorship programs, on-the-job training, job rotation, and collaborative projects, to ensure effective tacit knowledge transfer. The role of digital technology, leaders, and organizational values as an enablers of tacit knowledge transfer is also emphasized. Finally, the chapter discusses implications for small businesses and provides recommendations for leaders to support inter-generational tacit knowledge transfer using digital technologies as well as formal and informal platforms.
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