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Harnessing Innovation and Digital Marketing in the Era of Industry 5.0: Resilient Healthcare SMEs
Abstract
In the era of Industry 5.0, healthcare small and medium-sized enterprises (SMEs) face both unprecedented challenges and opportunities. This chapter explores how these businesses can leverage innovation and digital marketing to build resilience and stay competitive. Industry 5.0 emphasizes the collaboration between humans and smart technologies, with a focus on sustainability, personalization, and adaptability. Healthcare SMEs can benefit from this paradigm shift by integrating advanced technologies like artificial intelligence, robotics, and the Internet of Things to enhance operational efficiency and patient care. Additionally, digital marketing plays a crucial role in helping these businesses reach wider audiences, foster customer engagement, and navigate an increasingly digital landscape. By adopting innovative solutions and embracing digital transformation, healthcare SMEs can not only withstand disruptions but also thrive in a rapidly evolving industry. This chapter provides strategies and insights for SMEs looking to capitalize on the opportunities presented by Industry 5.0.
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